Cancellation Policy
If You Cancel Your Booking
If you, or any member of your party, cancel your travel arrangements at any time, written notification from the person who made the booking must be received by us by email at info@healthyvision.online . Since we incur costs in cancelling your travel arrangements, the following cancellation charges will be payable by you:
If you cancel the tour:
– 91 days or more prior to your Arrival Date: all payments will be refunded, minus the 30% deposit.
– Between 90 days and your Arrival Date: 100% of the payments will be forfeited.
Refund payments are subject to a $20 handling charge.
If We Change or Cancel Your Booking
Once your booking has been confirmed we will make every effort to provide you with the booked travel arrangement. Occasionally, it may be necessary to amend or cancel whole or part of your booking.
We will notify you of any alteration or cancellation as soon as we reasonably can.
Independent travel arrangements (e.g. flights, airport parking, car hire, etc.) that you may arrange separately do not form part of our contract with you. Should we need to make changes to your travel arrangements, we will not be liable for any amendment or any cancellation charges incurred by you in respect of any such independent travel arrangements.
If, before the start of your trip, we are constrained by circumstances beyond our control to significantly alter any of the main characteristics to your arrangement, we will offer you the choice of either (a) accepting the changed arrangements (b) accepting an offer for an alternative arrangement with comparable facilities from us, if available (we will refund you any price difference if the alternative is of a lower value) or (c) cancel your booking completely in which case we will refund you all monies paid by you. Please note that the above options are not available where any change made is a minor one. A significant change may include change of accommodation to that of a lower category and/or price. These options do not apply to any minor changes we may make, which may include, but are not limited to, change of accommodation for another of the same or a higher standard, change of yoga teacher, or change in the schedule and number of yoga classes during the retreat.
If we make a significant change or cancel less than 14 weeks before departure (other than reason of non-payment of travel arrangements by you, events beyond our control or minimum group size numbers not being reached), we will also pay you compensation as detailed below:
Period of Notice We Give to You Before Departure / Compensation to Each FullFare Passenger:
98+ Days / $0
98-43 Days / $10
42-29 Days / $20
28-15 Days / $30
14-0 Days / $40
You are required to advise us within 7 days of being notified of a significant change whether you wish to: (a) accept a proposed change or (b) cancel your booking and receive a refund.
If you have not notified us within 7 days, we will write to you again to obtain confirmation of your choice of the options above.
If you fail to respond within a further 7 days, we will cancel your booking and refund all payments made by or on behalf of you.
Please note that compensation referred to above and the options referred to above do not apply to any minor changes made by us.
Please see our full Terms & Conditions for a complete overview of our cancellation terms.